Root Cause Analysis:

Outage caused by employee who desperately needed a hair tie for a meeting.
Employee cut the ethernet cable and extracted an individual piece of wire which she then fastened as a hair tie.
The next day she opened a ticket asking if we could RMA the cable she just cut.
When the engineer questioned her on her actions she stated “Ill just steal one from Jim, he isn’t using this one.” and proceeded to hang up.

Code Snippet:


				!
				RJ45 Hair Ties
				no hairtie

no problem

ip address 127.0.0.1 255.255.255.0

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				!

1670 Views // January 7, 2016 // @kyzer_davis

More RCA


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								Demon in the Smartjack
								debug all

show tech-support

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								Ol’ Rack and Stack
								description Never Underestimate Stupid

no logging console

no ip domain-lookup

no directions

							!
							!


							!
							
								The Trunk Killer
								description Primary trunk link to edge switch

shutdown
< you session has been disconnected >

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							!


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								Telco Tickets
								description Only pipe to telco. Hope it doesn’t go down. We’re too cheap to purchase redundancy.

no ip address

encapsulation hdlc

isdn switch-type primary-4ess

isdn protocol-emulate network

no cdp enable

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							!


							!
							
								Protip: End all your route patterns with a dot
								destination-pattern 9[2-9]..[2-9]……$

session protocol sipv2

session target ipv4:10.10.10.10

no vad

no digit-strip

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