Root Cause Analysis:

Outage caused by employee who desperately needed a hair tie for a meeting.
Employee cut the ethernet cable and extracted an individual piece of wire which she then fastened as a hair tie.
The next day she opened a ticket asking if we could RMA the cable she just cut.
When the engineer questioned her on her actions she stated “Ill just steal one from Jim, he isn’t using this one.” and proceeded to hang up.

Code Snippet:


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				RJ45 Hair Ties
				no hairtie

no problem

ip address 127.0.0.1 255.255.255.0

				!
				!

1493 Views // January 7, 2016 // @kyzer_davis

More RCA


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								Telco Tickets
								description Only pipe to telco. Hope it doesn’t go down. We’re too cheap to purchase redundancy.

no ip address

encapsulation hdlc

isdn switch-type primary-4ess

isdn protocol-emulate network

no cdp enable

							!
							!


							!
							
								Fire in the Patch-Panel
								description Combustible patch paneling needs to be a thing

no lex burned-in-address

no lex retry-count 10

no ip address

no shutdown

							!
							!


							!
							
								CCRA
								description Cisco Certified Raccoon Associate

nuff-said

							!
							!


							!
							
								Cruise Control for Cool
								description CAPSLOCK IS A LOT LIKE YELLING ALL THE TIME

no monitor permit-list

monitor event-trace gdoi enable

monitor event-trace ipc enable

							!
							!


							!
							
								Ol’ Rack and Stack Strikes Back
								description Part 2, Return of the Revenge

no directions

no ip lookup

							!
							!