Root Cause Analysis:

Outage caused by employee who desperately needed a hair tie for a meeting.
Employee cut the ethernet cable and extracted an individual piece of wire which she then fastened as a hair tie.
The next day she opened a ticket asking if we could RMA the cable she just cut.
When the engineer questioned her on her actions she stated “Ill just steal one from Jim, he isn’t using this one.” and proceeded to hang up.

Code Snippet:

!
RJ45 Hair Ties

no hairtie
no problem
ip address 127.0.0.1 255.255.255.0

!
!
1670 Views // January 7, 2016 // @kyzer_davis
More RCA

More RCA

Close
!

Demon in the Smartjack

debug all
show tech-support

!
!
!

Ol’ Rack and Stack

description Never Underestimate Stupid
no logging console
no ip domain-lookup
no directions

!
!
!

The Trunk Killer

description Primary trunk link to edge switch
shutdown

< you session has been disconnected >

!
!
!

Telco Tickets

description Only pipe to telco. Hope it doesn’t go down. We’re too cheap to purchase redundancy.
no ip address
encapsulation hdlc
isdn switch-type primary-4ess
isdn protocol-emulate network
no cdp enable

!
!
!

Protip: End all your route patterns with a dot

destination-pattern 9[2-9]..[2-9]……$
session protocol sipv2
session target ipv4:10.10.10.10
no vad
no digit-strip

!
!
Comments

Leave a comment!

Close