Root Cause Analysis:

Router software crash due to Field Tech unplugging FXS module and moving it to an open slot while the gateway was still powered on.
Tech interpreted our instructions of “move the phone from analog port 4 to 2” as “move entire module from slot 4 to 2.”
There was failure on all fronts when the engineer working with the Field Tech told the FE to Quote: “Run. We will act as if we never talked to each other.”
The Field Tech then left the site.

Code Snippet:


				!
				Ol’ Rack and Stack Strikes Back
				description Part 2, Return of the Revenge

no directions

no ip lookup

				!
				!

1127 Views // January 7, 2016 // @kyzer_davis

More RCA


							!
							
								I am actually impressed…
								description USB Port

no ip address

no cdp enable

no common-sense

							!
							!


							!
							
								Telco Tickets
								description Only pipe to telco. Hope it doesn’t go down. We’re too cheap to purchase redundancy.

no ip address

encapsulation hdlc

isdn switch-type primary-4ess

isdn protocol-emulate network

no cdp enable

							!
							!


							!
							
								Ol’ Rack and Stack Strikes Back
								description Part 2, Return of the Revenge

no directions

no ip lookup

							!
							!


							!
							
								Redbull for Servers
								description Why is this not a thing?

quantity 1

brand sugar-free

							!
							!


							!
							
								Demon in the Smartjack
								debug all

show tech-support

							!
							!