Root Cause Analysis:

Level 1 voice engineer opened ticket with our team (Voice Operations)
Issue description: Set phone to call forward all. Can’t un-forward it.
Issue resolution: Fired this level 1 voice engineer.

Code Snippet:

!
Level 1 Engineers

description Certified in the art of Google Fu
clear ip mroute 173.252.89.132 192.168.1.0
ipconfig /all

!
!
1549 Views // November 23, 2015 // @kyzer_davis
More RCA

More RCA

Close
!

I am actually impressed…

description USB Port
no ip address
no cdp enable
no common-sense

!
!
!

Who Needs Email?

description More importantly, when was the last time you wrote and sent real mail?
no idea
postage cost-to-much
mail-users grandparents government credit-card-spam

!
!
!

Voicemail Outage

description Don’t remove the IP from this port or shut it down ###
no ip address
shutdown

!
!
!

This Old Thing?

description Never underestimate the backup device
lockable
no ip finger

!
!
!

Ol’ Rack and Stack Strikes Back

description Part 2, Return of the Revenge
no directions
no ip lookup

!
!
Comments

Leave a comment!

Close