Root Cause Analysis:

Delay on outage resolution caused by help desk not routing ticket appropriately.
He stated “I couldn’t find the “Fire in the Patch Panel” queue so I put it in Misc. 1″
Another week passed before site reported any problems.
Dispatched techs found the smoldering remains of the patch-panel.
Another week passed before we found the first ticket.

Code Snippet:

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Fire in the Patch-Panel

description Combustible patch paneling needs to be a thing
no lex burned-in-address
no lex retry-count 10
no ip address
no shutdown

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1665 Views // November 23, 2015 // @kyzer_davis
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Ol’ Rack and Stack Strikes Back

description Part 2, Return of the Revenge
no directions
no ip lookup

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Cruise Control for Cool

description CAPSLOCK IS A LOT LIKE YELLING ALL THE TIME
no monitor permit-list
monitor event-trace gdoi enable
monitor event-trace ipc enable

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Cobras Versus Pythons

description Who would win?
type-preference cobra python java
maximum-length 120
attach 9

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Lick it to claim it

description The 5 second rule doesn’t often apply to dropped tech
no keepalive
linecode b8zs
yellow generation
no tunnel checksum

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The Trunk Killer

description Primary trunk link to edge switch
shutdown

< you session has been disconnected >

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